Division 5.1.4.1 Agreement
Norway shall maintain an adequate problem registrationf1 and follow-up mechanism for any problems affecting their application host, system software, data and applications software.
Problems with any part of the CCN network (Gateways and/or Exchange Mail servers) shall be reported to ITSM immediately.
Annotations
Footnotes
- f1
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Linked to Problem and Change management processes of ITIL.